Shipping policy

Last updated: July 12, 2026

We roast in Texas and ship with the same standard we use at the café: quick, careful, and if something slips, we make it right.

Order processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays). You'll get an order confirmation, then a separate email with tracking once it ships. Processing can take longer during holidays, promotions, or high volume — if you're on a tight timeline, email us and we'll do what we can.

Shipping & delivery

Shipping rates and options are calculated at checkout based on your location and method. Delivery windows at checkout are estimates, not guarantees. We currently ship within the United States.

Tracking

Tracking goes to the email on your order. Allow up to 24 hours for carrier tracking to update.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for delays or losses from incorrect addresses, but if something goes wrong, contact us — we'll help where we can.

Lost, delayed, or damaged packages

Carrier delays and weather happen. If a package is marked delivered but you don't have it, start with the carrier, then email info@mescalitocoffee.com. Damaged or wrong orders: send us a photo and your order number — we'll make it right (replacement, partial refund, extra product, or full fix — whatever gets you to 100% happy).

Questions

Mescalito Coffee · 100 E Alamo St, Brenham, TX 77833
info@mescalitocoffee.com · (979) 347-0093