Refund policy

We're a small Texas coffee company, and our job is to make every order right. If something's off — late ship, damaged package, coffee that didn't land for you — email us at info@mescalitocoffee.com or call (979) 347-0093. We answer quickly, and we make it right: a replacement bag, stickers, a discount, a partial refund, or whatever fixes it. That's how we run the café, and that's how we run online.

Last updated: July 12, 2026

Coffee beans

Because coffee is perishable and roasted to order, unopened bags of coffee beans are generally not returnable for a change of mind. That said — if the product arrived damaged, stale, wrong, or you're unhappy with the roast, contact us. We will work with you so you leave 100% happy. We'd rather send another bag than leave a bad cup in your kitchen.

Merchandise (shirts, hats, stickers, and other non-coffee items)

Returns are accepted within 14 days of delivery on unused merchandise in original condition. Free return shipping is provided on eligible items. No restocking fees. Refunds go to the original payment method after we receive and inspect the return.

Final Sale collection

Items marked Final Sale are not eligible for return unless they arrive damaged or incorrect — in that case, contact us and we'll make it right.

Damaged, wrong, or missing items

If your order arrives damaged, incorrect, or incomplete, email info@mescalitocoffee.com with your order number and a photo when helpful. We'll fix it fast — replacement, refund, or store credit, depending on what you prefer.

How to reach us

Mescalito Coffee
100 E Alamo St, Brenham, TX 77833
Email: info@mescalitocoffee.com
Phone: (979) 347-0093
We typically reply within 1–2 business days (often sooner).